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PRIVACY POLICY

Transparency · Data protection · Responsible handling of scholarly information

Your information,
handled with care.

Home / Privacy Policy

What we collect, why we collect it and how you stay in control.

USCSE supports authors, editors, speakers and institutions around the world. This page explains in plain language how personal information is handled when you use our website or request any of our academic services.

What we collect

Details you submit through our forms, files you upload, and limited technical data from the website.

Why we use it

To respond to enquiries, process submissions and registrations, and deliver the service you request.

No sale of data

We do not sell personal information. Sharing is limited to what service delivery and the law require.

Your choices

Ask us to access, correct or delete your information at any time by writing to our support team.

Last updated: October 2026

This Privacy Policy applies to the USCSE website (uscse.com) and to the academic, publishing, conference, research and institutional services offered through it by the U.S. Center for Scholarly Excellence (“USCSE”, “we”, “us” or “our”). By using the website or submitting information to us, you acknowledge the practices described below.

01

Who we are

USCSE is an academic organisation, headquartered in the United States, that supports ethical publishing, interdisciplinary research and cross-border collaboration through peer-reviewed journals, ISBN-registered books, international conferences, research and innovation programmes, journal support and institutional services.

We operate from our USA office at 265 E River Park Circle, 1st Floor, Fresno, CA 93720 and our India office at 46–47, LGF Bakshi House, Nehru Place, New Delhi 110019. Privacy questions can be sent to support@uscse.com.

02

Information we collect

The information we hold depends on how you use the website and which service you ask about:

  • Contact and identity details — name, email address, phone number, country, institution or organisation, designation and the message you send us.
  • Submission details — paper or chapter titles, abstracts, journal or subject choice, author and co-author details, and any manuscript, bulk-paper or supporting file you upload through our online or bulk submission forms.
  • Registration and application details — information you provide when registering for a conference, applying to become a speaker, applying for awards or a travel grant, proposing a book or chapter, applying as an editor, or enquiring about institutional membership, MOU, NAAC, NGO, HR, MOOC, writing, plagiarism-check, patent, project or journal-support services.
  • Payment reference information — the payer name, amount, date and transaction reference you send us after paying by bank transfer or PayPal so our accounts team can match the payment to your request.
  • Communication records — emails, calls and WhatsApp messages exchanged with the USCSE team.
  • Technical data — browser type, device, pages viewed and similar information collected through standard server logs and cookies.
03

How we use your information

  • To respond to your enquiries and provide the support, publication, conference or institutional service you requested.
  • To receive, acknowledge and route manuscripts, chapters and applications to the relevant editorial or service team.
  • To confirm registrations, payments and service references, and to send invoices, receipts and service updates.
  • To contact you about next steps, status or clarifications on a request you have made.
  • To protect the website, prevent misuse and fraud, and keep records needed for academic integrity checks and legal compliance.
  • To understand how the website is used so we can improve its content, speed and usability.

We use your information only for purposes connected to your request or our legitimate academic operations. We do not use submitted manuscripts to train advertising profiles or for unrelated marketing.

05

Cookies and third-party services

The website may use cookies and similar technologies to keep pages working and to understand general usage. You can block or delete cookies in your browser settings; some features may then work less smoothly.

To deliver the site and handle enquiries we rely on trusted third-party services, which may receive limited technical data (such as your IP address) or the information you submit:

  • Google Fonts and Font Awesome (via cdnjs) for typography and icons.
  • Google Maps for the office location map on our pages.
  • WhatsApp when you choose to start a chat with us.
  • PayPal and your bank when you choose to pay by those routes.
  • Zoho CRM and similar customer-relationship tools used to record and follow up enquiries submitted through some of our forms.
  • Social platforms (Facebook, Instagram, X and LinkedIn) if you follow links to our profiles.

These providers have their own privacy policies, and we encourage you to read them.

06

Sharing of information

We do not sell your personal information. We may share it only in these situations:

  • With editors, reviewers, journal teams and service staff who need it to evaluate or process your submission or request.
  • With service providers that host the website, store records, manage enquiries, send email or process payments on our behalf, under appropriate confidentiality expectations.
  • With partner institutions or organisers when you apply through USCSE for a conference, award, grant or institutional programme that requires it.
  • Where required by law, court order or a valid request from a public authority, or to protect the rights, safety and security of USCSE, our users or others.
  • With your consent, or at your direction.

When an article, chapter or book is published, the author names, affiliations and content you agreed to publish become publicly available as part of the scholarly record.

07

Retention

We keep personal information only for as long as needed to handle your request, maintain the academic and financial records connected to it, resolve disputes and meet legal obligations. Published scholarly records may remain available as part of the permanent academic record. When information is no longer needed, we delete or anonymise it where reasonably possible.

08

Security

We use reasonable technical and organisational measures to protect the information you share with us, including access controls for submitted files and records. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security. Please avoid including sensitive personal data (such as government ID numbers or financial details) in manuscripts or messages unless we have specifically asked for it.

09

International transfers

USCSE operates from the United States and India and works with authors, editors and institutions in more than 100 countries. Your information may therefore be processed in countries other than your own, which may have different data-protection rules. By using our services you understand your information may be transferred and handled in this way, and we take reasonable steps to protect it wherever it is processed.

10

Your choices and rights

Subject to applicable law and to record-keeping that we must maintain, you may contact us to:

  • ask what personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of your information or restriction of its use;
  • withdraw consent for optional communications, or ask us to stop contacting you.

Send your request to support@uscse.com from the email address you used with us. We may need to verify your identity before acting on it. Some information, such as published articles or payment records, may need to be retained.

11

Children

Our website and services are intended for researchers, academics, professionals and institutions. They are not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will remove it.

12

External links

Our pages may link to external sites such as journal websites, indexing services, payment providers and social platforms. USCSE is not responsible for the privacy practices or content of those sites.

13

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements. The latest version will always be available on this page with its revision date. Continued use of the website after an update means you accept the revised policy.

CONTACT USCSE

Questions about your privacy?

Write to our team and we will explain how your information is handled, or help you with an access, correction or deletion request.

  • support@uscse.com
  • +1 (872) 302-3851
  • USA — 265 E River Park Circle, 1st Floor, Fresno, CA 93720
  • India — 46–47, LGF Bakshi House, Nehru Place, New Delhi 110019
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